Terms & Conditions
Effective Date: [16/07/2026]
Welcome to Efficient Cleaning Services. By accessing our website or using our cleaning services, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before booking our services.
Our Services
Efficient Cleaning Services provides professional cleaning solutions for residential, commercial, office, strata, carpet, builders, and industrial cleaning requirements.
All services are subject to availability and confirmation.
Booking and Appointments
- Customers must provide accurate information when requesting a quote or booking a service.
- Appointments are confirmed only after agreement on the service details, date, and time.
- We reserve the right to reschedule appointments due to unforeseen circumstances such as weather, emergencies, or staff availability.
Quotes and Pricing
- All quotes are based on the information provided by the customer.
- Final pricing may vary if the actual condition of the property differs from the details provided during booking.
- Additional charges may apply for extra services requested after the initial agreement.
Customer Responsibilities
Customers are responsible for
- Providing safe access to the property at the scheduled time.
- Informing us about any special requirements or areas needing attention.
- Removing valuable, fragile, or personal items before cleaning begins.
- Ensuring the cleaning area is reasonably accessible.
Payments
- Payment is required according to the agreed terms provided during booking.
- We reserve the right to suspend or refuse services if payment is not received.
- Accepted payment methods may vary and will be communicated during the booking process.
Cancellation and Rescheduling
- Customers should provide reasonable notice if they need to cancel or reschedule a booking.
- Late cancellations or missed appointments may incur additional charges.
- We will make reasonable efforts to accommodate changes where possible.
Satisfaction Guarantee
We aim to provide high-quality cleaning services and customer satisfaction.
If you are not satisfied with any aspect of our service, please contact us within a reasonable time so we can review and address your concerns.
Liability
- We take reasonable care while providing our cleaning services.
- We are not responsible for damage caused by existing property conditions, faulty materials, or items that were not properly disclosed before cleaning.
- Customers are responsible for informing us of any risks or special conditions at the property.
Website Use
The content on this website is provided for general information purposes only.
You may not copy, reproduce, or use website content without prior written permission from Efficient Cleaning Services.
Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be published on this page and will apply from the date of update.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Efficient Cleaning Services
Email: hello@efficientclean.com.au
Phone: 1300 287 898